KEY TAKEAWAYS
- Ledger disclosed a user data leak linked to a hack of its third-party payment processor Global-e.
- The incident sparked strong backlash from users, many citing repeated data breaches.
- With repeated leaks, the incident brings to question the safety of hardware wallets.
Hardware wallet company Ledger has reported data leak of users after the hack of its third party payment processor Global-e. Following the announcement, users have criticized the company for the security breach, with many saying they would find an alternative wallet.
In an X post, security researcher ZachXBT shared details of the data leak, saying that the leaked information includes customers’ name, email, contact address, and others. However, the funds of customers were not tampered with. The company sent emails to customers earlier today providing information on the incident.
Customers React to Ledger Data Leak
Following the hack and consequent data leak, Ledger wallet users have voiced their frustrations about their information being accessed by random people. Apparently, this incident isn’t the first time that users’ data has been leaked from Ledger. Some of them say this is the second time they have received such emails about data leaks.
Such leaks usually happen due to the hacker exploiting some vulnerability in the system. For Global-e, this vulnerability is that they are using centralized cloud infrastructure in 2026. Some even allege that the company is leaking data on purpose due to the circumstances surrounding the leaks and the re-occurrence.
Meanwhile, Ledger isn’t the only wallet getting attacked, and some attacks have more dire consequences as funds, not just personal information, are being lost. Trust Wallet for example came under attack on Christmas day last year, resulting in the loss of millions by users. The attack targeted the wallet’s Chrome extension, which is a common occurrence with wallets recently.
There was no clear explanation of what happened, but with the loss of funds coming after an update on the extension, it could be a result of the update leading to the stealing of the wallet’s recovery phrases as was the case with another fake Ethereum wallet extension that targeted seed phrases.
Security of Hardware Wallets Questioned
Crypto experts have for years encouraged the use of hardware wallets to secure crypto assets. This is because hardware wallets are supposed to be mostly offline, and so secure from the prying eyes of scammers and hackers.
The recent data leaks with Ledger however brings this narrative to question. Although users’ funds have not come under direct risk, it could be only a matter of time before crypto assets get included in the losses.
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